Knox County Employees
Credit Union
400 Main Ave., Room 355
Knoxville, TN 37902
Phone: 865.215.2364

Central Street Branch
1000 N. Central Street
Knoxville, TN 37917
Phone: 865.215.5690

Routing #: 264279541

Report a Lost or Stolen Debit Card: Call Toll Free 1.800.472.3272

COVID-19 Info

At Knox County Employees Credit Union, the health and well-being of our members, staff, and community are of utmost importance. To minimize contact with others and in an effort to practice social distancing, we encourage you to use digital services whenever possible. If you aren’t using online banking and bill pay, now is the time! It’s quick and easy to set up and as always, we’re happy to assist you. Call 865-215-2364 for assistance.

With online banking, you can check balances, view transaction history, transfer funds and make loan payments. You can also sign up for eStatements and Bill Pay.

We encourage you to use the ATM for cash withdrawals, and your debit or credit card for purchases.

Debit card limits have been temporarily changed to the following:

  • $500 - ATM
  • $1000 - POS

For KCECU members who have a savings account only and therefore no debit card, we are happy to mail a check to your home. In addition, we will temporarily offer wire transfers to another financial institution free of charge for easy access to your money.

You may also want to consider our reloadable VISA Travel Cards. The minimum load is $100, with a maximum load of $5000. The card can be used anywhere VISA is accepted and can be reloaded by calling the credit union.

As national and local changes continue to occur in response to growing concerns relating to COVID-19, please check back for updates and additional information.

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